When manned surveillance is not an option for budget or logistical reasons, unmanned surveillance can often be a solution. Unmanned surveillance uses stationary platforms that fit the environment to accomplish discreet, stationary, and legal video recording. These stationary units are “invisible” and specifically designed to capture video of activity on residential property, commercial property, or other fixed area. They are designed to perform discreetly for long periods, three to ten days, for a fraction of the cost of manned surveillance.

A difficult decision regarding insurance claim management is knowing when to schedule surveillance. Timming can be everything. If you suspect a claimant engages in activity outside on their property such as yard work, vehicle repairs, house repairs, etc., but are uncertain as to when, unmanned surveillance is used to document these and other activities 24/7. It will eliminate the guess work and reduce expenses. Unmanned surveillance is also an effective pre-surveillance tool for establishing a claimant’s patterns, comings and goings, and removing the guesswork from scheduling manned surveillance. The effectiveness and results of future manned surveillance are greatly improved. Significantly reducing the amount of manned surveillance hours required.

Requesting unmanned surveillance is done online using the Initial Request Form. Once a request is received, a review will be made of the address of interest to determine if unmanned surveillance will be possible. Within 48 hours, the requestor will be sent an email notification either confirming that the assignment can commence as requested or a report explaining why it is not possible or the limited effectiveness. If it is possible to commence, a link to a Request Form will be included in the email requesting additional details and scheduling preferences and the cost of the unmanned surveillance.

At the conclusion of an assignment, a full unedited video is provided to the requestor of all triggered activity that has been recorded. Time spent watching irrelevant video is very time consuming. Much of this has been eliminated utilizing advanced dual-tech motion detectors specifically programmed to the environment of the property under surveillance. However, there will still remain many video clips from activity on and near the property that will be irrelevant and need to be reviewed and sorted. Options are available to simplify reviewing and assessing the final video.

Options

• Full Video Review – We will review all video taken on an assignment and only include clips taken of a subject or claimant.

• Written Activity Report – A written summary report is prepared of either all activity captured on video or only activity of the subject or claimant. This is especially helpful on longer assignments by highlighting the points of interest and relevancy on the final video.

• Video Always On – Motion detectors are turned off. Video is constantly recording. Just the same as motion detectors triggering to due random environmental effects, there are also instances when motion detectors do not trigger video recording when they should. In cases where one missed video could compromise the entire operation Video Always On is an option. This is mandatory for unmanned surveillance at night. when motions detectors sometimes malfunction in certain night environments.
• Night Vision – Infrared, thermal imaging, and light amplification video cameras are available when needed.
• Live Updates – In cases where activity in the surveillance area is minimal, requestors can have images texted as they happen.

It is up to the requestor to determine if unmanned video is legally suitable and video usable in their unique situation. INTERPROBE does not provide legal advice and any information regarding this service is not to be considered legally sound, only information.

Various concealment platforms are used to insure discreet surveillance. All surveillance platforms are placed on public or community property to avoid trespass issues. An investigator licensed by the Department of Criminal Justice Services will process the request for unmanned surveillance and provide the completed video results. Accordingly, the investigator is qualified and will be available to testify to all video obtained.