Insights of Investigative Techniques

Insurance Surveillance

Personal injury and worker’s compensation surveillance is a valuable tool used to help assess the validity of an insurance claim. Through monitoring a claimant’s daily activities, movements, and interactions with others insurance claim representatives can make reasonable decisions on how to move forward with a claim.

Attorneys and insurance companies return to INTERPROBE for surveillance services year-after-year because our team continually provides the video necessary to evaluate difficult claims. Our field agents make every hour count through proper planning, execution, and objective and accurate reporting. Non-productive surveillance routines are avoided through frequent reassessment and predictive analysis of situations that indicate when surveillance is likely to be unproductive or very productive and changing the surveillance schedule to maximize the budget.

Our insurance surveillance program that has proven successful:

Pre-Surveillance

  • Chart the claimant’s neighborhood
  • Review overhead images
  • Identify discreet and effective observation positions
  • Identify modes of transportation and vehicles driven by the claimant
  • Spot-checks of the claimant’s residence to note inconsistencies
  • Make ethical and authorized non-alerting inquiries to determine productive surveillance times
  • Social Media Profiling to surface information leads

Surveillance

  • An investigator best-suited for the surveillance is assigned
  • A thorough briefing and review of objectives
  • A surveillance start date and schedule are set
  • The investigator is equipped with any specialized equipment unique to the assignment
  • Client updates are provided as requested
  • The surveillance is completed and the investigator submits field reports video

Post-Surveillance

  • Issue a summary surveillance report detailing relevant observations
  • Deliver a corresponding DVD of the claimant’s activities (documenting the investigator’s arrival and departure times)
  • Provide still images depicting highlights from the surveillance video
  • Recommend methods to continue the investigation, if needed
  • Consult with representatives, attorneys, and provide experienced testimony

Our services are performed by licensed, career investigators with a range of appearances and backgrounds to operate comfortably and discreetly in many environments. The team is equipped with the surveillance vehicles and equipment to produce quality results in the most discreet manner possible. From city to rural settings we have the experience to adapt to most environments and perform some of the most difficult forms of surveillance.

If you question the competence of your surveillance provider, contact us and benefit from experience and a team that is capable and serious about validating or invalidating questionable insurance claims.

Insurance Surveillance

Personal injury and worker’s compensation surveillance is a valuable tool used to help assess the validity of an insurance claim. Through monitoring a claimant’s daily activities, movements, and interactions with others insurance claim representatives can make reasonable decisions on how to move forward with a claim.

Attorneys and insurance companies return to INTERPROBE for surveillance services year-after-year because our team continually provides the video necessary to evaluate difficult claims. Our field agents make every hour count through proper planning, execution, and objective and accurate reporting. Non-productive surveillance routines are avoided through frequent reassessment and predictive analysis of situations that indicate when surveillance is likely to be unproductive or very productive and changing the surveillance schedule to maximize the budget.

Our insurance surveillance program that has proven successful:

Pre-Surveillance

  • Chart the claimant’s neighborhood
  • Review overhead images
  • Identify discreet and effective observation positions
  • Identify modes of transportation and vehicles driven by the claimant
  • Spot-checks of the claimant’s residence to note inconsistencies
  • Make ethical and authorized non-alerting inquiries to determine productive surveillance times
  • Social Media Profiling to surface information leads

Surveillance

  • An investigator best-suited for the surveillance is assigned
  • A thorough briefing and review of objectives
  • A surveillance start date and schedule are set
  • The investigator is equipped with any specialized equipment unique to the assignment
  • Client updates are provided as requested
  • The surveillance is completed and the investigator submits field reports video

Post-Surveillance

  • Issue a summary surveillance report detailing relevant observations
  • Deliver a corresponding DVD of the claimant’s activities (documenting the investigator’s arrival and departure times)
  • Provide still images depicting highlights from the surveillance video
  • Recommend methods to continue the investigation, if needed
  • Consult with representatives, attorneys, and provide experienced testimony

Our services are performed by licensed, career investigators with a range of appearances and backgrounds to operate comfortably and discreetly in many environments. The team is equipped with the surveillance vehicles and equipment to produce quality results in the most discreet manner possible. From city to rural settings we have the experience to adapt to most environments and perform some of the most difficult forms of surveillance.

If you question the competence of your surveillance provider, contact us and benefit from experience and a team that is capable and serious about validating or invalidating questionable insurance claims.

Insights of Investigative Techniques